Truemag

  • Subscribe
    • New Subscription
    • Account Updates
    • Customer Service
  • News & Events
    • News
    • Events
  • Advertise
    • Media Kit
    • Reprints
    • Contacts
  • Editorial
    • Podcasts
    • Current Articles
    • Digital Editions
    • eNewsletter
    • Editor’s Desk
    • Edit Calendar
    • Contacts
  • Buyers Guide
    • Search
    • Sponsor Index
    • Vendor Update
  • Annual Software Ranking
    • Ranking Form
    • Annual Software Ranking
    • 2018 Software Ranking File Package

Accenture Launches Integrated Solution to Help Insurers Improve Multi-Channel Cross-Selling

06.08.2015

Accenture (NYSE: ACN) has launched Accenture Insurance Customer Insights Solution, an integrated solution available in the cloud or on-premise, that gives insurers access to new distribution models, with management across multiple channels, including social media.

The solution utilizes Accenture Duck Creek Policy as the core policy administration platform, which provides the flexible and extensible architecture that enables Pegasystems’ (NASDAQ: PEGA) to integrate its front-end omni-channel, digital and mobile distribution capabilities through the Duck Creek Anywhere functionality. The combined solution can help insurers to centralize product and policy management and make better underwriting decisions. Additionally, it can provide a comprehensive view of the customer and applies predictive analytics to identify product recommendations, and deliver those data-driven recommendations to users across multiple channels, including mobile, Web and telephone.

“As insurers strive to capitalize on opportunities afforded by access to the vast amounts of customer data available today, this new solution can help them quickly identify opportunities triggered by customer life events and deliver product recommendations,” said Cindy De Armond, a managing director in Accenture Property and Casualty Insurance Services and the policy services offering lead for North America. “By combining Pega’s market-leading customer experience and easy-to-navigate desktop tools with Accenture Duck Creek core insurance processing offerings, the solution can help carriers deliver new products to their customers when, where and how they want them.”

Accenture Insurance Customer Insights Solution expands the Accenture Duck Creek Policy solution, which helps insurers manage the lifecycle of an insurance policy. Leveraging the Accenture Duck Creek Anywhere technology, the integrated solution can provide a comprehensive view of product management and help insurers define, design, modify and deploy products to help address a rapidly evolving market. Cloud management capabilities are provided via the Accenture Cloud Platform, the multi-cloud management platform powering Accenture hybrid cloud solutions.

“Accenture and Pega have a long history of working together to help insurers around the world transform their businesses by improving customer experiences, refining underwriting processes, lowering costs and driving growth,” said Chris Blatchly, vice president and global insurance business line leader at Pegasystems. “This new solution exemplifies how clients can benefit when leading providers collaborate to bring innovation to market.”

accenture.com

Jun 8, 2005Cassie Balentine
Pegasystems Enhances Pega 7 With Advanced Mobility and AnalyticsUnit4 Acquires Three Rivers Systems
Product Centrics
TrueNAS Open Source Storage Platform brings Full Windows ACL Support to Linux

Fully featured Windows file system ACLs are well supported in TrueNAS 12.0 (CORE and Enterprise), but not generally supported by Linux. Thanks to some innovation, and sweat from the iXsystems engineering team, TrueNAS SCALE 21.08...

Driving Successful Digital Transformation Initiatives in 2022

Well, the end of the year is the perfect time to reflect on all the past year's activities and plan for the coming year. As we plan for 2022, one thing...

Recovery Platforms

Established in 2013, Imanis Data, previously Talena...

Data Driven Efficiency

Founded in 2003, Tableau is a public software company...

Updated Hitachi CRM

Building Product Manufacturers (BPM) require...

Quick Links
Untitled Document
SW500 SW500 SW500 SW500 SW500
2022 © Rockport Custom Publishing, LLC