Current Articles 115

Transforming a Call Center

Workforce optimization software provides performance management tools and helps to derive actionable data insights to organizations.

Big Data Matures

Many organizations were part of the initial wave of big data implementations.

 

Beyond Bookkeeping

Providers of financial applications increasingly embrace the latest trends, cloud and software as a service (SaaS), business analytics, and mobile access.

 

Not Just a Test

Software vendors rely on efficient testing solutions to ensure faster time to market and customer satisfaction.

Cloud Influence on Testing

As technology evolves to the cloud it often adds complexity, testing tools are no exception.

Investing in Technical Applications

A number of factors make the technical market an exciting area for investors. However, before we discuss those factors we should set the foundation for that discussion by defining the scope and the size of the technical applications market.

Resting Data

Businesses are in tune with the need to better manage and leverage data. Business intelligence (BI) provides opportunities for everything from reducing operational expenses to up-selling relevant products to existing clients in real time.

Integrity and Security

Software license agreements protect and serve both sides of a technology contract. Once a business decides to invest