Current Articles 124

The Future of ITSM

Both the rules and roles governing IT service management (ITSM) are evolving to support a broader need for inclusiveness across IT and between IT and its service consumers

 

Reflections on Qonnections 2015

Business intelligence (BI) tools are increasingly important for nearly all businesses and industries.

Using IT to Improve IT Operations

Using IT to improve efficiency is increasingly important.

 

Pattern of Disruption

Based in CA’s Silicon Valley, NetSuite is a $7-plus billion market cap company with $556 million revenue in 2014 and more than 3,300 employees.

Continuous Integration

Continuous Integration (CI) is a methodology of organizing the software development process in which every change of the source code from the shared repository, as well as the behavior of the software system as a whole with the aforementioned changes, are checked for validity.

 

Maximizing the Workforce

Enterprises obtain workforce software to organize employees, improve customer experience, and more effectively allocate resources.

 

A Competitive Advantage

Business Intelligence (BI) and analytics tools are increasingly in demand across all industries. Independent software vendors (ISVs) embed these tools to provide more insight into operations and customer behaviors.

Applying Predictive Analytics for Application Health

Most enterprises spend a significant part of their IT budget on application development and maintenance (ADM).