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Software Newsletter
Application Performance Management in a SOA World Application Performance Management
in a SOA World
by Jasmine Noel

The performance view is cloudy as apps are now changeable collections of dynamic software services; performance tools need to get smarter to know the SOA app’s real-time behavior; beware of ‘dirty’ metrics
(read article)
 
2008 Software 500
 

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The Editors

 
  Updated: May 12, 2008  
 
Going Virtual <br /> Requires the Right Technology Going Virtual
Requires the Right Technology
by Rudoph Araujo and William Hau

Choosing the right technology for virtualization calls for an in-depth look into the security risks associated with the various options available
(read article)
Contact Centers on the Move to Unified Communications Contact Centers on the Move to Unified Communications
by John P. Desmond

Presence capability is being used to engage higher expertise in customer support; goal is to solve the customer’s problem on the first contact, increasing satisfaction and lowering costs
(read article)
Better Requirements Management Means Better Business Better Requirements Management
Means Better Business
by Lana Gates

Successfully addressing requirements management from a more iterative approach requires aligning business with IT; open communication is key
(read article)
Managing the Risk of Virtualization Managing the Risk of Virtualization
by Rudoph Araujo and William Hau

A structured and systematic view of the impact of hardware virtualization on IT risk management
(read article)
Achieving Business Value with SOA Achieving Business Value with SOA
by Richard Tews

Service-Oriented Architecture (SOA) lets organizations use services as building blocks to develop applications; it’s important to make good decisions about investing in SOA-related initiatives
(read article)
Defining Collaboration’s Role in IT Defining Collaboration’s Role in IT
by Harikrishna S. Aravapalli

Collaboration comes in many forms and flavors and is an essential ingredient to understanding various thought processes
(read article)
 
Software Journal
Application Development
 Michael Guttman with Philipp KutterDeveloping with MDA and EMF in Real Life
by Michael Guttman with Philipp Kutter

Road-testing MDA in the “real world” helps analyze and improve marketing initiatives
(read article)
 
Business Intelligence
 David KellyAchieving Business Agility
by David Kelly

The combination of business process management technology and business rules puts organizations in the driver’s seat to maximize their business processes and hand that power off to their users
(read article)
 
Customer Relationship Management
 Jim DickieThe Ever-Expanding CRM Platform
by Jim Dickie

Customer relationship management comes to the rescue of the sales force.
(read article)
 
 
Software Journal
Application Development
 Klocwork Puts Technology Back in Developers’ Hands
Business Intelligence
 Megaputer Makes PolyAnalyst More User-Friendly
 
 
SPONSORZONE
    Index to Sponsors  
  Compress SOA Lifecycle through Development & QA Collaboration  
  By Crosscheck Networks, Crosscheck Networks  
 
Learn six effective ways to bridge the divide between SOA development and QA teams to compress the SOA lifecycle and improve focus
  
  (read article)  
   
  Accelerate your SOA Projects Through Service Simulation  
  By Crosscheck Networks  
 
Reusable services are the cornerstone of a successful implementation of Service Oriented Architecture (SOA). Service simulation can mimic producer services before they are implemented, an alternative to an expensive reference environment. In this paper, we cover SOA Project Lifecycle issues and how best to address them through service simulation.
  
  (read white paper)  
 
  Five Best Practices for Streamlining Electronic Licensing Operations  
  By Acresso Software  
 
Electronic licensing enables software publishers to flexibly price and package their applications in any way that their customers want to buy their product. Electronic licensing prevents revenue loss from unauthorized software use. Electronic licensing is becoming a standard part of most software applications. We provide a best practice framework to help make the transition, based on experiences working with hundreds of publishers.
  
  (read white paper)  
 
   
  Breakthrough Customer Support  
  By LogMeIn  
 
See how software provider ShowingTime significantly reduced support call time, resolved more issues with the same number of technicians and watched customers satisfaction levels soar with the help of LogMeIn Rescue.
  
  (View Case)  
 
 
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