Today at the National Retail Federation (NRF) conference and expo, Information Builders, a leader in business intelligence (BI) and analytics, information integrity, and integration solutions, announced that its technology is helping retailers enhance productivity, improve customer loyalty, and maximize revenue.
The distributed nature of the retail industry, coupled with the recent rise in omni-channel purchasing, has created an incredibly complex, challenging, and competitive environment. Ensuring that data is efficiently collected, analyzed, and shared throughout the organization is essential to successfully navigating these complexities and delivering on customer expectations without sacrificing profitability. Advanced BI and analytics solutions enable retailers to seamlessly integrate and analyze data from multiple disparate sources to deliver an accurate, comprehensive, real-time view of activities across the organization. Easy-to-use InfoApps™ are effective tools for disseminating this information to employees at all technical levels, making analytic content such as data, visualizations, charts, and graphs available through a portal for an easy “app store-like” experience. This streamlined access helps retailers operationalize insights to inform business decisions, improve customer service, and better capitalize on growth opportunities.
Information Builders helps retail customers enhance decision-making with technology embedded deeply in every aspect of their operations. Information Builders has worked with numerous retail customers to deliver the real-time reporting and analysis needed to enhance business processes and boost the bottom line. These customers include:
Arcadia, the UK’s largest clothing retailer, includes eight individual brands and more than 2,000 branches throughout the country. As the company grew, it recognized the need for an enterprise-wide BI and analytics implementation to improve decision-making and business performance. This meant extending its BI solution from its current base of 200 to a much broader group of 5,000 plus users. Arcadia turned to Information Builders’ WebFOCUS BI and analytics platform to address this need and equip employees with accurate, consistent, and timely access to information, company-wide. The company chose WebFOCUS for its strong architecture, cost effectiveness, and proven ability to scale to large environments
Winston Brands, a leading multi-channel merchandising firm headquartered outside Chicago, IL. Winston Brands differentiates itself in the competitive mail-order market through its ability to offer unique and appealing merchandise at exceptional value. After a period of accelerated growth, the company recognized that it needed a way to efficiently integrate a wide array of systems – both internal and external – to support an increasing number of transactions. To address this need, Winston Brands turned to Information Builders’ iWay Integration Solutions, which allowed the company to build interfaces that are economical to run and easy to maintain. This flexible environment ensures the rapid creation – and reusability – of interfaces with minimal maintenance. It has also enabled Winston Brands to automate critical transactions and communications among employees and partners, delivering a significant strategic advantage in a competitive market
“Today’s retail industry is incredibly competitive and fast paced, and to achieve success retailers must be able to harness and operationalize the massive amounts of employee, customer and product data that flows through their organizations every day,” said Gerald Cohen, president and CEO, Information Builders. “When utilized properly, that information can reveal patterns and insights that help companies improve efficiencies, drive performance, and ultimately boost revenue and market standings. Information Builders is proud to work with Arcadia and Winston Brands, among many others, to achieve this result, and we congratulate them on their ongoing successes.”
Information Builders will be exhibiting at booth 2778 at NRF, where executives will be on hand to offer demos and chat about the future of BI and analytics in retail. Follow Information Builders on Twitter at @infobldrs for all the latest news and pictures, direct from the show floor.