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White Papers
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Software Assurance:
A Kaleidoscope of Perspectives 
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By:
(ISC)2
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Writing secure code and passing hack-resilient tests are important elements of software assurance. Yet they representation only the starting point of a holistic approach. Find out what it takes to design, develop and deploy secure software. Read it here.
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The Right Decisions
Matter Most - Now
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By:
QlikTech
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Here are five ways to thrive in today's business environment, all hinging on visibility to analyze up-to-date information to make the right decisions. Business intelligence software deployment in days or weeks instead of months or years is a start. Read this paper to learn more.
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The Business Value
of Enterprise Modernization
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By:
IBM
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Here is how to modernize your mainframe strategy when: billions of lines of mainframe code are running today, some have been for decades; your mainframe application value is high; the number of staff available to maintain them is fewer; and management wants more from IT. Read about IBM's enterprise modernization ideas for System z organizations.
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IBM Jazz and IBM Rational
For Enterprise Development
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By:
IBM
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IBM's Rational Team Concert and Jazz Technology Platform enable teams of developers to collaborate for improved software quality. Jazz can help overcome the challenges of enterprise application development for an infrastructure that includes IBM i and System z architectures. Read this paper to learn more.
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Enabling Enterprise Apps
To Connect Mobile Workforce
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By:
CyberShift, Inc.
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Today's mobile workforce from Wall Street to Main Street is armed with cell phones, Pocket PCs, BlackBerry smartphones and other intelligent devices. They need access to enterprise-class apps; here is how to deliver on mobile workforce productivity
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Accelerate Your SOA Projects
Through Service Simulation
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By:
Crosscheck Networks
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Service Oriented Architecture (SOA) enables service consumers and producers to exchange messages over standards such as XML and SOAP. Service simulation – the ability to mimic producer services even before they are implemented – enables consumer developers and QA professionals to engage in parallel efforts. Read about how to deliver on service simulation.
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IT Sales Lead Generation
A Challenge of Precision
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By:
Technology Sales Leads
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Technology sector needs are precise, the audience is difficult to reach, the products and services are complex, high-value and high-end. Evaluation and selection can take months if not years. Leads need to be nurtured. Here is how to identify and reach the key people needed.
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How to Find the Right
Applicant Tracking System
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By:
iCIMS
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Finding the right application tracking system can be an overwhelming task. You will find important areas to investigate, questions to ask and responses to analyze during the evaluation process. Here is a guide to how to search for the proper solution.
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Becoming Value-driven:
Focusing on What Matters Most
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By: Michael Lester
IBM Telelogic® Focal Point™
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Using six key constructs, organizations can focus on the common sense elements of delivering value. These key concepts are assessment, alignment, achievability, accessibility, agility and accountability. Together these six key ideas strengthen each other and help your organization to focus on becoming value-driven.
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The Challenges of Deploying Information Rights Management Across the Enterprise
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By:
EMC
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To successfully deploy information rights management (IRM) into the security infrastructure, IT professionals and security officers need to overcome the challenges around user authentication, content protection via policy, auditing and compliance. Here is a guide to the issues and how IRM can overcome them.
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Enterprise Rights Management
Becoming Higher Business Imperative
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By:
EMC
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Survey of IT and services firms shows ERM is a business opportunity in a range of industries including accounting, healthcare and consumer financial services. It is being used where information leakage is a primary concern, including client and customer communications and medical patient care. Read the research details here.
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Secure Software Beyond Writing Code
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By:
(ISC)²
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Secure software is about more than writing secure code. It is a convergence of policy, processes and people. People are vital to protecting your data, and it's essential that they are not only aware of the need for security but educated and qualified to implement it appropriately. Read more to find out the "why" of secure software.
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Web 2.0: Recruiting in a New Landscape
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By:
iCIMS
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Your recruitment strategy should include the use of these Web 2.0 tools: recruitment blogs, podcasts, RSS [Real Simple Syndication], SEO [Search Engine Optimization], and social networking services such as LinkedIn, Facebook and Ning Read this paper to learn how the iCIMS talent platform, iRecruiter, helps can help recruiters operate effectively in the Web 2.0 world.
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Telecon: Rational Business Developer
Accelerates Web Apps for New Class
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By:
IBM
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Learn how Rational Business Developer supports a new class of business developers who are shielded form the technical intricacies of different platforms and middleware. Based on the emerging EGL, this product can be learned by programmers with general skills in a matter of weeks.
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Reducing Desktop Power Consumption:
How IT and Facilities Can Both Win
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By:
Faronics
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IT and Facilities Management need to work together to comply with energy conservation mandates. Power Save from Faronics helps by reducing energy consumption in new ways that extend beyond the data center. Read this paper to learn how to make the financial business case for a Power Save implementation.
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Security vs. Flexibility:
Must IT Management Choose?
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By:
Faronics
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Your organization already has a centralized configuration management (CCM) tool. But is it enough? CCM tools cant do the big job of making your environment inherently more secure or more flexible. This paper focuses on how IT Managers can leverage CCM tools along with other techniques to have it all: security, a uniform standard and flexibility when needed.
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The Many Advantages Of Product-Centric Software Demos
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By:
Autodemo
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As the competition looms on the horizon, software marketing executives face a growing pressure to deliver effective and dynamic sales tools. This white paper examines some of the challenges marketing professionals face when trying to create relevant sales tools and clarifies how product-centric software demos can address your most difficult marketing challenges.
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Accelerate your SOA Projects Through Service Simulation
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By:
Crosscheck Networks
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Reusable services are the cornerstone of a successful implementation of Service Oriented Architecture (SOA). Service simulation can mimic producer services before they are implemented, an alternative to an expensive reference environment. In this paper, we cover SOA Project Lifecycle issues and how best to address them through service simulation.
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Five Best Practices for Streamlining Electronic Licensing Operations
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By:
Acresso Software
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Electronic licensing enables software publishers to flexibly price and package their applications in any way that their customers want to buy their product. Electronic licensing prevents revenue loss from unauthorized software use. Electronic licensing is becoming a standard part of most software applications. We provide a best practice framework to help make the transition, based on experiences working with hundreds of publishers.
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Go Backwards: Learn SOA Regression Testing Techniques
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By: Mamoon Yunus
Crosscheck Networks
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Software regression testing help identify changes between a selected product release and a previous release, called a baseline. Establishing a regression testing framework is crucial for building reliable and stable software products. QA professionals face unqiue challenges in performing regression testing of applications built atop Service Oriented Architecture. Read this paper for some techniques.
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Considerations When Transforming Your Software Into a Service
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By:
OpSource
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This white paper highlights many of the key issues associated with moving to the Software-as-a-Service (SaaS) model, including: the potential need for fundamental changes to your business model, software architecture, operational structure, using Web service, the SOAP protocol and WSDL for data transfer and integration
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Flash Demo: Enterprise Content Integration Services
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By:
EMC
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The average knowledge worker wastes 9.5 hours/week searching for information, for an annual cost of $14,000 per employee. This demo shows you how EMC Documentum Enterprise Content Integration Services helps organizations improve accessibility, productivity and efficiency by connecting knowledge workers with the information they need from a single user interface.
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A Step-by-Step Guide to Starting SaaS Operations
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By:
OpSource - the SaaS delivery experts
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Software-as-a-Service is built on the legacy of the ASP model, but modernized by today’s robust web services, integration capabilities, increased bandwidth and better bandwidth availability. Learn a proven methodology for setting up your SaaS operations successfully.
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Managing Change For Competitive Advantage
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By:
Borland Software Corporation
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Change happens... make sure you have visibility into the impact of change at both the project and portfolio levels. Find out how you can adopt a comprehensive change framework and identify processes to anticipate and accommodate change at every step, including planning, definition, development and release.
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Site Lifecycle Management
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By:
Siterra Corporation
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This paper describes how Siterra delivers new efficiencies and reduced business risk to the enterprise by transforming the way geographically dispersed operating sites are managed. Siterra’s web-based system captures all site data for workflow-based project, document, asset and lease management, enabling managers, field staff and external service providers to easily collaborate.
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Ten Steps to Better Product Management
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By: Michael Lester
IBM Telelogic® Focal Point™
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Product managers typically act as the CEO of a product and are responsible for strategic and tactical activities. Product development cultures are usually either driven by the market, customers, sales or engineering. Understanding you culture can be one of the most important things you can do as a product manger. Here is now to do a better job.
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How to Overcome Post-Acquisition Paralysis
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By:
ZIGZAG Marketing
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Acquisitions are supposed to open doors to new markets, expand the product line or provide an instant customer base. But after the deal closes and the celebrations are over, the wheels of execution often slow to a grinding halt. Here is a five-point wellness plan for how to keep the post-acquisition momentum going.
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Software Product Life-Cycle Management: Build Vs. Buy
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By:
Acresso Software
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Licensing technologies to support software product life-cycle management (SPLM), are often a mix of homegrown systems, third-party tools and manual processes. The result can be a disconnected and inefficient product life cycle. Read this White Paper to learn what capabilities software publishers need to properly address SPLM
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EMC Documentum Enterprise Content Integration Services
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By:
EMC
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Today’s complex business environment requires enterprises to access and act on content that resides in many different sources, both inside and outside of traditional organization boundaries. This white paper explains the process of complex information interaction and describes how EMC Documentum Enterprise Content Integration Services (ECIS) provides the solution.
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Evaluating a Configuration Management System for Agile Development
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By: Susan S. Leisten
Telelogic
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Download this whitepaper to learn what unique requirements agile methods place on change and configuration management systems. Learn how to evaluate change and CM systems for an agile development environment.
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Watch your SOA Testing Blind Spots
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By: Mamoon Yunus and Rizwan Mallal
Crosscheck Networks
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The flexibility of Web services makes developing and deploying a robust SOA a challenge. Here are some common blind spots and some remedies.
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10 Things Application Developers Need to Know About Credit Card Data Security
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By:
Payment Processing, Inc.
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Many software companies are lax in their attention to the security needs of applications that utilize integrated credit card payment functions. This grave mistake is one that can have a significant impact on the viability and success of any application with integrated credit card functionality. Learn why software developers should address credit card data security within their applications, and how security issues can severely impact their ability to remain competitive in the marketplace.
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Quality and Security in Software
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By:
Fortify Software Inc.
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Cumulative versus Absolute
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On-Demand Document Management
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By: Christine Mason, CEO
SpringCM
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Five tests to see if it's right for you
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IT for Financial Services
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By: Nick Moore and Nancy Johnson Sanquist
Manhattan Software
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Intelligent management of corporate real estate
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Pirates, Geeks & Professionals
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By:
Apogee Search
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How to spot and avoid the predators of search engine marketing malpractice.
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Efficiency Is NOT Enough
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By:
Aspect Software
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Eight essential steps in moving the contact center beyond operational efficiency to business effectiveness
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Reducing SOA Identity Fatigue through Automated Identity Testing
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By:
Crosscheck Networks
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Identity management is crucial to securing Web Services-based applications in a Service Oriented Architecture. Enterprises are under unrelenting pressure to integrate internal systems and external trading partners. Diagnostics Software will play a pivotal role in successful deployment of SOA applications.
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Integrated Workplace Management Strategies for the CIO, CFO and Corporate Workspace Strategist
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By: Nick Moore, President, Manhattan Software Inc. & Nancy Johnson Sanquist, University of San Diego
Manhattan Software Inc.
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A new language required in the C-suite today combines the concepts of real estate, finance and technology. Integrated Workplace Management System (IWMS) tools support the goals of integrated services delivery for reduced cost of operations and increased shareholder value.
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Getting the Most From Your Contact Center Reports
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By:
Aspect Software
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The minute-by-minute data that your contact center generates on a daily, weekly, monthly and yearly basis is a treasure trove of information. Unfortunately, much of this data is not used to its maximum potential. We outline how to use the data proactively.
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Successfully Segmenting Customers
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By:
Aspect Software
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Customer segmentation can be much more useful when based on personal profiles, buying behaviors, service expectations or up-sell/cross-sell opportunities. A key to successful segmentation is technology. Intelligent routing ensures your customers are getting the most appropriate agents or self-service applications based on their segment.
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Saving the Enterprise: Testing Web Services with Parasoft SOAPtest
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By:
Parasoft
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As Web services integrate into the core processing systems relied on to run the business, extensive testing of Web services is critical. This paper examines testing inefficiencies in Web services, and outlines how the Parasoft SOAPtest automated testing tool can ensure complete Web service functionality, interoperability, and security.
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Not All .NET Enabled ERP Solutions Are Created Equal
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By: Joey Benadretti, President, SYSPRO USA
SYSPRO USA
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Microsoft®'s .NET strategy confuses many users and vendors. But because of Microsoft's massive marketing campaign on NET's benefits, many vendors are calling their solutions “.NET enabled” even though their products fall short of fulfilling Microsoft's .NET parameters. An examination of .NET's underlying technology reveals the fallacy of many vendors’ claims.
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Leveraging IP in the Contact Center
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By: Roger Sumner, CTO
Aspect Software
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The contact center industry must continue to move towards an open standards-based architecture, allowing contact centers to leverage their investment in existing technology as they migrate to an IP environment. A key consideration will be the need to deliver a unified customer experience across all channels.
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How to Deliver On Demand Solutions
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By:
Jamcracker, Inc.
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The On Demand market has drawn significant attention lately. Although the concept is simple, the application architecture and underlying infrastructure required to deliver is complex. Here is a reference model for how the software industry can deliver on Software-as-a-Service (SaaS).
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