At Mobile World Congress, Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced the Amdocs IoT Monetization Platform, a multi-industry cloud-based multi-tenant platform, enabling service providers to maximize the potential of IoT services. With this platform, service providers can quickly onboard enterprise and original equipment manufacturer (OEM) partners and bill consumers purchasing IoT products and services directly, or via the consumer’s bill with the service provider.
In addition to supporting the traditional IoT wholesale-billing model for communications services, the Amdocs IoT Monetization platform allows service providers to unleash the potential of consumer IoT by supporting multiple additional engagement models, such as white-label billing for the IoT provider, reselling IoT services directly to the consumer, or becoming an IoT services billing provider. The platform handles complex settlements across the different engagement models and manages the entire financial flow between all the involved parties.
“The move from wholesale IoT to consumer-level IoT is a dramatic shift, creating many new challenges. In this new environment, enterprises and OEMs need geographical outreach and the ability to manage complex activations and billing, while cooperating with multiple players across the value chain,” said Chris Williams, head of global marketing at Amdocs. “Service providers are perfectly placed to support these growing needs, and the highly scalable and flexible Amdocs IoT Monetization Platform is specifically designed to support this trend. Monetizing IoT services is another way for service providers to diversify their business while also improving the customer experience by providing their subscribers with new services they want, in a seamless manner.”