ConnectWise, developer of the world’s leading business management platform designed exclusively for technology solution providers, today announced the latest version of its business management platform that incorporates new features and enhancements designed to improve efficiency and customer service for its partners. Some of the new enhancements to the ConnectWise platform include integration with Avalara for a fast, easy, and accurate way to manage transactional taxes, a new Time Zones feature to make viewing and scheduling across multiple time zones easier and ConnectWise® CampaignDirector™, a dynamic add-on marketing automation tool that helps create and track integrated marketing campaigns in the ConnectWise platform.
“We’re committed to evolving our ConnectWise platform and we believe the new features will give our partners the added tools they need to be successful,” said April Taylor, ConnectWise Senior Product Manager. “These new enhancements are the result of partner requests and feedback and they incorporate innovative, industry-leading technologies to ensure that our users can deliver exceptional services to their customers.”
ConnectWise 2015.6 is equipped with a redesigned service ticket user interface that allows partners to add user-defined fields to the screen, along with a number of enhancements to drive greater efficiency. Additional features of ConnectWise 2015.6 include keyboard shortcuts to streamline business processes and a Mouse Mode view for working on a laptop or desktop with a mouse pointing device.
Beyond platform enhancements, the recent announcement of the ConnectWise Business Suite™, comprised of the ConnectWise, LabTech®, ScreenConnect® and Quosal® solutions, provides partners with a one stop shop for the tools needed to operate as a successful technology solution provider.