Truemag

  • Subscribe
    • New Subscription
    • Account Updates
    • Customer Service
  • News & Events
    • News
    • Events
  • Advertise
    • Media Kit
    • Reprints
    • Contacts
  • Editorial
    • Podcasts
    • Current Articles
    • Digital Editions
    • eNewsletter
    • Editor’s Desk
    • Edit Calendar
    • Contacts
  • Buyers Guide
    • Search
    • Sponsor Index
    • Vendor Update
  • Annual Software Ranking
    • Ranking Form
    • Annual Software Ranking
    • 2018 Software Ranking File Package

IDG Research Survey Points to Need for Contingency Planning for SaaS Applications

11.23.2015

 

Iron Mountain Incorporated (NYSE:IRM), the storage and information management company, revealed the results of a recent research survey with IDG Research Services to understand the level of risk associated with Software-as-a-Service (SaaS) in the enterprise, the importance of contingency planning, and the consequences experienced when a SaaS vendor does not meet expectations for application support.

Often, small SaaS providers can’t answer the question “What if your servers go down?” much less the bigger question, “What if you close your doors, how do I continue operations and get my data?” SaaS providers need to earn the trust of their customers by ensuring that an application continuity plan is in place.

The survey targeted management-level employees at enterprises employing 1,000 or more people to gain their insight.

Key findings from the research include:
• SaaS has risen to 25% of the average applications portfolio (as compared to 11% in 2008);
• Half of respondents think that risks associated with SaaS are greater than those of traditional on-premises software;
• 73% of enterprises surveyed say it’s “very important” or “critical” that a SaaS provider allow continued access to applications and data, even if the provider goes out of business.

Ron Piccioli, a director with Iron Mountain’s Intellectual Property Management business, explains the implications of the survey results for SaaS providers. “This survey shows SaaS providers what their enterprise customers really think about the cloud. One-third of the companies surveyed have had negative past experiences with SaaS vendors, and that might make them hesitant to work with them again. We recognize that hesitancy, and have designed our solutions to mitigate risks, and give SaaS subscribers confidence that our SaaSProtect solution will safeguard their SaaS applications and data.”

The report recommends that users of SaaS applications ensure that they have a business continuity plan in place that can see them through any type of crisis – including “man-made disasters” such as hacking or a server crash – that aren’t covered by typical disaster recovery (DR) plans.
Download“When the Cloud Evaporates” at www.ironmountain.com/cloud-evaporatesfor the complete research report.

 

ironmountain.com

Nov 23, 2005Courtney Saba
Hexatom Selects Radware Attack Mitigation System to Protect its Customers from DDoS, SSL, and Web-Based AttackHfS Research Report Highlights Syntel's Investments in Intelligent Automation
Product Centrics
TrueNAS Open Source Storage Platform brings Full Windows ACL Support to Linux

Fully featured Windows file system ACLs are well supported in TrueNAS 12.0 (CORE and Enterprise), but not generally supported by Linux. Thanks to some innovation, and sweat from the iXsystems engineering team, TrueNAS SCALE 21.08...

Driving Successful Digital Transformation Initiatives in 2022

Well, the end of the year is the perfect time to reflect on all the past year's activities and plan for the coming year. As we plan for 2022, one thing...

Recovery Platforms

Established in 2013, Imanis Data, previously Talena...

Data Driven Efficiency

Founded in 2003, Tableau is a public software company...

Updated Hitachi CRM

Building Product Manufacturers (BPM) require...

Quick Links
Untitled Document
SW500 SW500 SW500 SW500 SW500
2022 © Rockport Custom Publishing, LLC