IndependenceIT, the company that unifies cloud, application and data management for IT administrators, today announced a new white paper titled, The Profitable Service Provider. The paper details the many challenges facing IT service providers as application and data delivery models shift away from on-premise computing models to cloud-based architectures. Authored by company CTO and co-founder, Chip Buck, the paper provides insight on new approaches to administering complete IT workspaces in the cloud. Available as a resource to IT service providers, the paper is free to the first 100 registrants who join the upcoming IndependenceIT webinar – Enabling Cloud-based Applications, Data, and Complete IT workspaces with Cloud WorkspaceR Suite (CWS).
Organizations throughout North America and around the world are requiring greater expertise from their IT solution providers to improve worker productivity using cloud-based platforms. Managed service providers (MSPs), cloud service providers (CSPs), and independent software vendors (ISVs) are responding to the demand with a cocktail of solutions that may or may not address customer needs in a simple and automated way. To remain competitive in the burgeoning era of the cloud, IT service providers must consider new approaches and leverage new tools which help to simplify IT workspace provisioning while reducing their own operational complexity and related costs.
“Winning new customers is challenging enough. What really comes after the successful sales is even more critical to maintaining a long-term customer relationship,” noted Buck. “Next generation solutions that assist in managing all stages of the customer lifecycle, from the pre-sales demo to end-user deployment, will shorten the book-to-bill cycle for faster time-to-revenue and service provider profitability.”
IT service providers who attend a new webinar series hosted by IndependenceIT on the company’s cloud management platform, will be provided with a download link to capture the document. The webinar will review both the business and technology implications of the software and how IT service providers can achieve a competitive advantage using the technology.
“The key to cloud service delivery today is the ability to remain flexible in how services are deployed. This allows customization to cost-effectively meet an increasingly diverse range of customer requirements,” said Seth Bostock, CEO, IndependenceIT. “Our approach has always focused on multi-platform cloud infrastructure support, providing partners with the best combination of technologies to achieve their operational and financial objectives. Our upcoming webinar series details cloud deployment strategies for partners and identifies the tools needed to succeed.”