Kaseya, the leading provider of complete IT management solutions for managed service providers (MSPs) and mid-market enterprises (MME), today announced a strategic technology partnership with Xero, a global leader of accounting software for small businesses. The partnership delivers direct integration between BMS by Kaseya and Xero to provide customers with synchronized financial and operational data between both business applications to drive increased efficiency and provide a higher level of service to end-users.
BMS supports all the back-end operational needs of MSPs and is a key component of the Kaseya IT Complete Unified MSP Growth Platform. Easy to migrate to and priced at one-third the cost of competing industry offerings, Kaseya’s overarching goal is to offer the industry’s most functionally rich professional services automation (PSA) solution on the market. Part of delivering on that vision is to ensure that BMS integrates seamlessly with the tools that are critical to the operations of IT service providers. Unlike other PSA solutions that rely on third-party facilitation, the direct integration between BMS and Xero leads to fewer headaches, superior support, and a better overall experience for global customers.
“Kaseya continues to innovate and, thereby overcome, the problems inherent in first-generation PSA solutions. As the industry’s only next generation PSA, BMS empowers our customers to be more profitable and operationally efficient through easy to access data capture and analysis,” said Jim Lippie, general manager, cloud computing at Kaseya. “Our latest partnership with Xero provides an added layer of financial intelligence that can be leveraged within BMS’ single pane of glass. This powerful integration saves our MSPs countless hours of admin and back office time.”
Through the BMS-Xero integration, MSPs now have a single source of truth to view and manage all client financial information including invoice history, payment status, credit status, products and services purchased, and more. The bi-directional flow of data also enables the accounting team to have all operational information – such as tickets, services, products, and time tracking – seamlessly synchronize in Xero. This integration offers service providers an industry-first, complete view of the customer lifecycle, from start to finish.