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SoftwareGram, August 8, 2016

  Volume XVII Issue 28 | August 8, 2016  
SoftwareMagazine
 
  Dear %%FIRST%%,

Most organizations don’t apply customer service principles to their internal-facing employees. Despite technological advances that allow for delightful customer-facing experiences, like Airbnb, Amazon, and Uber, most companies do not integrate those capabilities into their employee services. This week, ServiceNow discusses the gap between customer and employee technology. For the latest industry news, current editorials, links to our Buyers Guide and Software 500, and more, visit softwaremag.com. Follow us on Twitter and visit our Web site for the latest industry news. Also, check out the July digital edition.  
 

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  Boosting Workplace Productivity
Successful companies share a maniacal focus on ensuring they provide excellent experiences for their customers. They use the latest technologies such as cloud computing, automation, and big data analytics tools to help build satisfaction and loyalty. As a result, consumers can shop, book travel, manage their finances…more
 

 
  Visit SWmagdirect.com – our information portal – for more on the products and solutions described below.

Transforming e-Learning with WebRTC
Oxagile – Propel your e-Learning idea

Don’t Just Deliver Experiences, Engage
Verint – Customer Engagement Optimization

Customer Support Software Built for Software & Technology CO’s
TeamSupport – Customer-Centric Software
 

 

 

What the Third Industrial Revolution Means for the Product Economy
We are in the midst of a digital explosion. Rapidly advancing technology is giving us insights into consumer behavior and manufacturing trends like never before, completely changing the way we build and use products. This trend—officially recognized as the third …more >>

What I Learned About AIA
As an industry analyst, one of the pleasures of doing research is that you get paid to learn. If you can pick a topic that’s changing rapidly while transforming the industry in the process, then the pleasure is all the greater—both for you and for your clients and sponsors. …more >>

 
 
  • New Qlik Academic Program Curriculum Helps Students Advance – Business Management

• Connectik Weblink Partner to Boost Team Collaboration Capabilities – Business Management

• Longwood Software White Paper Makes the Case for Automating Management – AppDev

• CloudJumper Announces MSP Strategies for Staying Ahead – Business Management

• The Launch of NTT Security Corporation – Security

• Tempered Networks Enables Industry First Enterprise Wide IP Mobility – Business of IT

• Reltio Raises $22M to Build on Leadership in Modern Data Management – Business Management

• Ransomeware Tops the List of Cyberattacks in Q2 – Security

     
  Miratech
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. Founded in 1989, Miratech has its headquarters in Stockholm and Washington, DC; and R&D centers in Poland, Slovakia and Ukraine. Miratech serves its customers internationally covering 560 locations…

Progress
Progress customers and partners have big ideas. We help them turn their ideas into business realities through the rapid development, deployment, and management of data driven applications. Big Data, unstructured information from multiple disparate systems, and customer relationship management systems are a driving force in shaping…

Oxagile
Oxagile is an internationally established outsourcing company with a primary focus on delivering end-to-end software development services across a range of verticals and business domains…

 
     
Software Magazine’s Buyers’ Guide is available online 24/7 to provide you with information on companies
and their products when you need it. Click here to directly visit the guide!

  Editorial Mission: Softwaremag.com, the IT Software Journal, is focused on pointing the CIOs, IT managers, IT staff, and surrounding professionals to the product and service options available to help them address their business challenges. We do this through the Software 500 revenue-based ranking of the leading software and service providers worldwide, and through our editorial features, columns, and new product coverage, and associated Buyers Guides, across our editorial focus areas. Copyright 2016 Software Magazine. All rights reserved.  
 
Oct 12, 2006Olivia Cahoon
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