|Volume XVII Issue 28 | August 8, 2016
Most organizations don’t apply customer service principles to their internal-facing employees. Despite technological advances that allow for delightful customer-facing experiences, like Airbnb, Amazon, and Uber, most companies do not integrate those capabilities into their employee services. This week, ServiceNow discusses the gap between customer and employee technology. For the latest industry news, current editorials, links to our Buyers Guide and Software 500, and more, visit softwaremag.com. Follow us on Twitter and visit our Web site for the latest industry news. Also, check out the July digital edition.
|Boosting Workplace Productivity
Successful companies share a maniacal focus on ensuring they provide excellent experiences for their customers. They use the latest technologies such as cloud computing, automation, and big data analytics tools to help build satisfaction and loyalty. As a result, consumers can shop, book travel, manage their finances…more
|Visit SWmagdirect.com – our information portal – for more on the products and solutions described below.
Transforming e-Learning with WebRTC
Don’t Just Deliver Experiences, Engage
Customer Support Software Built for Software & Technology CO’s
What the Third Industrial Revolution Means for the Product Economy
We are in the midst of a digital explosion. Rapidly advancing technology is giving us insights into consumer behavior and manufacturing trends like never before, completely changing the way we build and use products. This trend—officially recognized as the third …more >>
What I Learned About AIA
|• New Qlik Academic Program Curriculum Helps Students Advance – Business Management
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. Founded in 1989, Miratech has its headquarters in Stockholm and Washington, DC; and R&D centers in Poland, Slovakia and Ukraine. Miratech serves its customers internationally covering 560 locations…
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|Editorial Mission: Softwaremag.com, the IT Software Journal, is focused on pointing the CIOs, IT managers, IT staff, and surrounding professionals to the product and service options available to help them address their business challenges. We do this through the Software 500 revenue-based ranking of the leading software and service providers worldwide, and through our editorial features, columns, and new product coverage, and associated Buyers Guides, across our editorial focus areas. Copyright 2016 Software Magazine. All rights reserved.
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