Founded in 1994, Verint Systems Inc. is headquartered in Melville, NY with offices worldwide. It reported revenue FYE of $848 million in January 2013. Today, over 10,000 organizations in more than 150 countries use the company’s products.
Verint provides Actionable Intelligence solutions. The company deems Actionable Intelligence as a necessity in a world dealing with massive information growth because it empowers organizations with crucial insights and enables decision makers to anticipate, respond, and take action. According to Verint, Actionable Intelligence helps organizations address customer engagement optimization, security intelligence, and fraud, risk, and compliance.
The company’s solutions capture and analyze complex, underused information sources, such as voice, video, and unstructured text. The result, Verint customers see big data as actionable, allowing them to make knowledgeable business decisions.
The Next Big Thing
This April, Verint introduced Nextiva SMC, a Situation Management Center (SMC)—powered by Nextiva Fusion—used to increase situation management and improve the security and safety of people, property, and assets. Nextive Fusion is Verint’s new platform engine that drives constant relation and location dynamics across all events and incidents.
Nextiva SMC integrates and manages sensors and systems used for identity, security, life safety, building management, communications, transportation and mobility, and environmental issues. Designed for efficient object identification, information correlation, and location analytics across data and sensors from integrated subsystems, a geographic information system-based visual database links sensors, maps, and events together.
“As more data is generated and collected, it is harder for organizations to shift through and extract the most pertinent information. That’s where the need for a unified situation management solution helps. This single solution can pull in thousands of sensors and systems into one view, allowing users to react quickly to threats,” explains Nir Pery, SVP product house, Verint Video & Situation Intelligent Solutions.
Benefits for Everyone
A number of verticals benefit from Nextiva SMC. These include homeland security and safe cities, transportation, education, critical infrastructure, enterprise, and utilities and energy.
Homeland security and safe cities benefit from the solution’s ability to unify disparate citywide systems. With an end-to-end SMC, multiple public agencies and private corporations in addition to critical infrastructure and coverage of public areas are encompassed.
Transportation organizations face daily challenges such as traffic control all the way to high-level threats such as terrorism. Here, a central point of contact—such as Nextiva SMC—is ideal to access multiple data sources and provide a coordinated response to more than one incident.
The educational sector suffers from limited manpower. With a SMC, it can secure and manage operations across a wide geographic area and protect high-value assets.
Infrastructure facilities such as petrochemical plants, utilities, and water supplies, require combined information from a range of sensors and related systems to protect critical elements. Centralized control allows for all of this information right at their fingertips.
Large corporations, or the enterprise, operate in many locations around the world. Using a SMC like Nextiva allows for the combination of situation awareness between global locations and immediate localized response.
SMC also benefits utilities and energy, which include high-value facilities that must be protected. In addition, these resources are dispersed geographically and must remain under close watch.
In every scenario, Nextiva SMC provides operational efficiency. Its ability to incorporate information from dashboards, incidents, alarms, assets, map planning, resource planning, dispatcher, and video workspace provide users with a complete security picture.
According to Verint, achieving optimal efficiency with Nextiva SMC is reflected in more investigations per operator, incidents per operator, and prevented incidents. The total return on investment is measured in lower incident handling time, dispatch time, and fewer false alarms.
“These new technologies and expanded integrations make it easier than ever to drive advanced security intelligence,” concludes Pery. SW
May2014, Software Magazine