The Future of ITSM

Both the rules and roles governing IT service management (ITSM) are evolving to support a broader need for inclusiveness across IT and between IT and its service consumers



 

Reflections on Qonnections 2015

Business intelligence (BI) tools are increasingly important for nearly all businesses and industries.

Using IT to Improve IT Operations

Using IT to improve efficiency is increasingly important.

 

Pattern of Disruption

Based in CA’s Silicon Valley, NetSuite is a $7-plus billion market cap company with $556 million revenue in 2014 and more than 3,300 employees.

The Presentation Paradox

In and out of the classroom or laboratory, scientists and engineers are analyzing, graphing, and presenting data that reshapes conventional thinking, instructs the next generation of scientists, or tackles the mechanics of disease, to name but a few examples.

ECM on a Path to Reinvention

The Enterprise Content Management (ECM) concept has been with us for nearly 15 years, an established enterprise tool.

Continuous Integration

Continuous Integration (CI) is a methodology of organizing the software development process in which every change of the source code from the shared repository, as well as the behavior of the software system as a whole with the aforementioned changes, are checked for validity.