|Volume XVII Issue 8 | February 22, 2016|
This week’s editorial looks at the impact of evolving trends in measuring customer experience. For the latest industry news, current editorials, links to our Buyers Guide and Software 500, and more, visit softwaremag.com. Follow us on Twitter and visit our Web site for the latest industry news. Also, check out the December digital edition.
The 2016 Software 500 is now live. Please click here to submit your 2015 revenue information to participate.
|The Customer Experience Impact
In the eyes of the c-level enterprise executive, contact centers and customer service operations are increasingly more strategic areas for driving revenue performance and increasing the maximum lifetime…more>>
|Visit SWmagdirect.com – our information portal – for more on the products and solutions described below.
Transforming e-Learning with WebRTC.
Don’t just deliver experiences. Engage.
Isn’t it time your customer support software actually focused on your customers?
|A Digital Transformation Strategy
Back in the 70s, industry commentators were talking about the paperless office and forecasted a future where… more >>
|• GlobalOnePay Issues Best Practices for Choosing and Integrating – Business Management|
Software 500 Company IBA Group is one of the largest IT service providers performing software development, migration, maintenance, support, and IT consulting services with more than 2,500+ IT and business professionals. Headquartered in Prague, Czech Republic, IBA Group has offices and development centers in Belarus, the Czech Republic, the United States, Germany, Cyprus, Russia, Great Britain, Ukraine, Kazakhstan, and South Africa. IBA Group focuses on mainframe systems, enterprise and mobile applications, SAP and other ERP systems, business analytics, and big data.
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|Editorial Mission: Softwaremag.com, the IT Software Journal, is focused on pointing the CIOs, IT managers, IT staff, and surrounding professionals to the product and service options available to help them address their business challenges. We do this through the Software 500 revenue-based ranking of the leading software and service providers worldwide, and through our editorial features, columns, and new product coverage, and associated Buyers Guides, across our editorial focus areas. Copyright 2016 Software Magazine. All rights reserved.|
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